Commercial Aircraft Solutions

Service & Support

Our dedicated service team offers and delivers a managed solution for any platform – from concept to design engineering – with full aftermarket support. We can customize a plan to meet the needs of any airline by offering both line-fit and retrofit solutions. We strive to provide exemplary customer service and build trusted relationships with our customers by offering 24/7 technical support at our global service centers: Fort Wayne, Ind. - Rochester, England – Singapore - Sao Jose dos Campos, Brazil.

Features & benefits

  • Our customers have access to our spares and exchange programs to reduce costly maintenance downtimes
  • Through life support programs are designed to meet our customers specific needs
  • We provide a complete set of service bulletins and manuals to assist technicians servicing your aircraft

Our service offerings

  • Project management
  • Requirement development
  • Systems and architecture design
  • Platform performance analysis
  • Supply chain and manufacturing management
  • Test validation
  • Certification and acceptance
  • Training and through life support

Certifications / approvals

  • EASA Part 21J Organization Approval - Design and Flight Test - All Fixed-Wing Aircraft
  • EASA Part 21G Organization Approval - Production - All Fixed-Wing Aircraft
  • UK CAA Approval AD/1852/05 - Design, Production and Flight Test of non-EASA Types
  • ISO9001:2008 Approval for Manufacturing and Supply Chain Activities
  • AS9100 Rev C / EN9100 Approval for Design, Development and Quality Management Activities